S. L. Ager Educational

Terms of use

1. Licence and access

 • Single-household licence – one purchase permits use by one household only for personal, non-commercial study.

 • Definition – a ‘household’ means persons permanently residing at a single residential address.

 • Eligibility – this course is licensed to parents and carers for use with their own children only. Tutors, teachers, schools, tuition centres and education businesses are not permitted to purchase or use this course under these terms.

 • Access length – twelve months from the date of enrolment.

 • Non-transferable – accounts must not be sold, gifted or transferred.

 • One account per purchaser – do not create or use shared or joint accounts.

 • Monitoring – we will monitor sign-ins and IP addresses to protect learner access.

 • Enforcement – we may limit devices, block VPNs or restrict access by region to prevent abuse.

 • Fair use – we may apply reasonable rate limits to streaming or downloads to prevent abuse.

 • No pauses – the twelve-month access period cannot be paused or extended except at our discretion.

2. Account security

 • Keep your login confidential and secure.

 • You are responsible for all activity under your account.

 • Tell us promptly if you suspect unauthorised access.

3. No sharing, copying or redistribution

 • Do not share your login with anyone outside your household, including tutors, teachers, schools or tuition groups.

 • Do not record, download, copy, screenshot or redistribute any course videos, pages, downloads or community content.

 • Do not upload course materials to any website, file-share, social platform or AI training set.

4. Live Zoom sessions

 • Camera on – attendees must join with the camera on for safeguarding and participation.

 • Display name – use the purchaser’s name or the child’s first name and initial.

 • Behaviour – be respectful and follow host instructions; we may mute or remove disruptive attendees.

 • Recording – do not record or restream any session.

 • Breach – if you join without a camera on, we will remove you from the call.

 • Link security – do not share meeting links or passwords outside your household.

 • No screenshots – do not take screenshots or photos of any session.

5. Community conduct

 • Be courteous – no bullying, harassment or advertising.

 • Keep content relevant to the course.

 • Safeguarding – do not post surnames, school names or personal contact details.

6. Payments, access and refunds

 • Access begins on enrolment and ends after twelve months.

 • Cooling-off (UK consumers) – you have a 14-day right to cancel a distance purchase before you start using the digital content. Because access to this course is provided immediately after checkout, by completing your purchase you (a) expressly request us to start supplying the digital content straight away, and (b) acknowledge that you will lose your 14-day right to cancel once you start using any part of the course (for example by streaming, viewing or downloading lessons). This does not affect your statutory rights if the content is faulty.

 • Faulty digital content (UK law) – ‘faulty’ means a technical defect with the digital delivery that prevents normal use as described, for example, non-playing videos, corrupt or missing files, broken downloads or access failures caused by our system. Differences of opinion about teaching style or method, study outcomes or minor typographical errors are not faults. If digital content is faulty or not as described in a material way, we may repair or replace it within a reasonable time; if that is not possible, we may provide a price reduction in line with the Consumer Rights Act 2015.

 • Repeated sharing or abuse may lead to suspension or revocation without refund.

 • Tutor misuse – if we reasonably believe a tutor, teacher, school, tuition centre or education business has purchased or is using the course in breach of these terms, we may terminate access immediately without refund.

 • Refunds are not available once you have started using any part of the course (for example by streaming, viewing or downloading lessons), except where required by law.

 • Chargebacks or failed payments – access may be suspended pending resolution.

 • Payment plans – if offered, continued access depends on instalments being kept up to date.

7. Intellectual property

 • All course content, videos, worksheets and community posts remain the intellectual property of S. L. Ager.

 • Your licence is for personal study within your household only.

8. Privacy

 • We collect limited data to operate the course, run Zoom sessions and protect accounts.

 • See our Privacy Policy for details on data handling and your rights.

 • Monitoring consent – by accepting these terms, you consent to our monitoring of sign-ins, IP addresses and device limits as described in clause one and to the collection and processing of live session data (camera feed and display name) for safeguarding, security and enforcing these terms.

9. Changes and contact

 • We may update these terms to reflect changes in law or platform features.

 • Continued use after changes constitutes acceptance of the updated terms.

 • Contact – [email protected].

10. Governing law

 • These terms are governed by the laws of England and Wales.

11. Course delivery and schedule

 • Drip release – lessons may be released over time rather than all at once.

 • Schedule changes – release dates may change for quality or technical reasons.

 • Access window – content remains available for twelve months from enrolment.

12. Community scope and moderation

 • Purpose – community access is for discussion of the course only.

 • Moderation – posts that breach these terms may be removed and access restricted.

 • No advertising – do not solicit, promote or spam.

13. Teacher feedback and marking

 • Q&A – we aim to answer general questions in the community where possible.

 • No marking – shared work will not be marked or graded.

 • No one-to-one tutoring – individual coaching is not included.

14. Support

 • Channel – contact us by email for account or access issues.

 • Response – we will try to reply promptly on business days, but response times are not guaranteed.

15. Live Zoom sessions – safeguarding

 • Adult present – a parent or carer must be nearby during any live session.

 • Removal – we may remove attendees who disable cameras or disrupt the session.

16. Technology and availability

 • Requirements – you need a modern browser, a stable internet and a device that can stream video and access Zoom.

 • Uptime – occasional downtime or maintenance may occur.

 • Third-party services – we are not responsible for outages of platforms we rely on.

 • Your setup – you are responsible for your device, browser, security software and internet connection.

17. Academic disclaimer

 • No guarantee – we cannot guarantee exam results, school places or specific outcomes.

 • Not affiliated – we are not affiliated with GL, CEM or any exam board.

18. Non-commercial use

 • Personal study – access is for personal study within your household only and is not licensed for any business or professional use.

 • Tutors and schools – tutors, teachers, schools, tuition centres and education businesses must not purchase, use, share or display any course materials in lessons, clubs, classes, groups or paid services. We do not currently offer any tutor or school licences for this course.

19. Changes to pricing or features

 • Prices and included features may change for future purchases. Existing access remains for the stated term.

20. Complaints

 • If you have a concern, email us first so we can try to resolve it quickly.

21. Limitation of liability

 • Extent of liability – our total liability to you for any loss or damage arising out of or in connection with these terms shall be limited to the total price paid by you for the course.

 • Exclusions – we are not liable for losses that were not foreseeable at the time of purchase or for loss of income, profit or business or business interruption.

 • Events outside our control – we are not liable for failure or delay caused by events outside our reasonable control.

 • Your equipment – we are not responsible for damage or loss caused by your device, software or internet connection.

 • Statutory rights – nothing in these terms limits or excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or any other liability that cannot be limited or excluded by law.