S. L. Ager Educational

Privacy Policy

1. Who we are

 • ‘We’ means S. L. Ager Educational.

 • We are the data controllers for this site and course.

 • Contact – [email protected].

2. What data we collect

 • Account data – name, email and password.

 • Purchase data – order details and billing info processed by our payment provider. We do not store full card numbers.

 • Course data – enrolments, progress and quiz completion.

 • Access data – sign-ins, IP addresses and device limits used to protect accounts.

 • Community data – posts and comments you choose to share.

 • Live sessions – Zoom display name and camera feed during the call.

 • Communications – emails you send to us and messages we send to you.

 • Cookies – small files used to run the site and analyse use.

3. How we use your data

 • To create your account and deliver the course.

 • To run live Zoom sessions and keep learners safe.

 • To monitor access and enforce the single-household licence.

 • To provide support and service messages.

 • To improve content and site performance.

 • To send marketing emails only if you opt in. You can opt out at any time.

4. Lawful bases

 • Contract – to provide the course you have purchased.

 • Legitimate interests – site security, fraud prevention and service improvement.

 • Consent – email marketing and optional extras.

 • Legal obligation – tax and accounting records.

5. Sharing your data

 • We share limited data with trusted providers so we can run the course – for example, Thinkific as our learning platform, our payment processor, email service, Zoom and analytics tools.

 • These providers act as processors and only process data to deliver their service to us.

 • We do not sell personal data.

6. International transfers

 • Some providers may store data outside the UK.

 • Where required, we use safeguards recognised under UK law such as standard contractual clauses.

7. Cookies

 • Essential cookies keep the site working.

 • Optional analytics cookies help us improve the course.

 • You can control cookies in your browser. If a cookie banner is shown, you can change your choices there.

8. Data retention

 • Account and course data – for the life of your account and then up to 12 months for administration.

 • Purchase records – up to 6 years for tax and legal reasons.

 • Community posts – until deleted by you or by us under the Terms.

 • Emails and support threads – up to 24 months after resolution unless needed longer for legal reasons.

9. Your rights

 • You can request access, correction, deletion, restriction, portability or objection.

 • You can withdraw consent to marketing at any time.

 • You can complain to the ICO – ico.org.uk – though we would appreciate a chance to resolve concerns first.

10. Children

 • The course is purchased by a parent or carer.

 • Children participate under the parent’s account and supervision.

 • We do not knowingly collect children’s emails or create separate child accounts.

11. Security

 • We use technical and organisational measures to protect data.

 • You must keep your password secure and not share it.

12. Monitoring and safeguarding

 • By accepting our Terms, you consent to our monitoring of sign-ins, IP addresses and device limits to protect accounts.

 • During live 1sessions, we process your display name and camera feed for safeguarding, security and enforcing the Terms.

13. Changes to this policy

 • We may update this policy to reflect changes in the law or platform features.

 • We will show the latest version on this page with a new ‘Last updated’ date.

Last updated: 22 October 2025.